Call today to schedule your free meet and greet (512) 215-9619

Frequently Asked Questions

Have a Question?

Hiring a pet sitter for your furry loved one can be a scary process! Luv My Sitter is Austin’s premier pet sitting service for a reason. We make the entire process worry-free for you and your pet. Check out a few of our most frequently asked questions below. Still have a question? Contact us.

What are your qualifications?
As a veterinary emergency, surgical and critical care nurse, Tracy, the owner of Luv My Sitter, has worked for, and learned from, many of the most well-respected veterinarians in the industry. The training she received is specialized, intense, and ongoing. Her responsibilities included triaging, stabilizing and caring for animals in life-threatening situations as well as day to day health and monitoring. Additionally, she carried the responsibility of educating owners in the care and handling of their pets after diagnosis, surgery and trauma. Members of the Luv My Sitter team are well trained, mature, reliable and responsible animal lovers and care givers who are carefully selected for their knowledge, experience and ethical values. Tracy ensures that your sitter is matched to your specific needs.
Can LMS give my pet vaccinations?
No. Exams, vaccinations, and medical diagnosis are handled by your regular veterinarian. Services provided by Luv My Sitter do not take the place of regular veterinary care. We are a supplemental provider that assists clients with the day to day requirements of their pets.
What if my pet needs injections?
If your pet requires injections such as subQ fluids, insulin, Adequan, or other medication prescribed by a veterinarian for the treatment of a diagnosed ailment, Luv My Sitter is fully qualified and will be happy to assist you. Please note: LMS and its representatives will not administer any injection not prescribed and/or supplied by the pets veterinarian without a veterinarians directive.
Do you charge extra for medicating my pet?
No. Medications and treatments are expensive enough. LMS does not believe any owner should be penalized because their pet needs medication.
Does my pet have to have a medical need in order to use Luv My Sitter?
No, although we specialize in pets with medical needs, we welcome all pet’s. So, whether your pet is young, old, healthy or medically demanding, LMS is here to give your pet the care and attention they deserve.
Will Luv My Sitter train my pet?
No. At this time LMS does not offer training services. Your sitter will however assist you in reinforcing basic obedience (sit, stay, down, etc) while you are away.
Does LMS service my area?
Luv My Sitter primarily serves north Austin residents who reside inside, or border, highway 183, highway 360, FM 2222, and FM 620. We also serve some communities outside that loop such as Steiner Ranch and portions of Cedar Park. A map and list of our regularly serviced zip codes is available on our services page. If you have a pet with medical needs and live outside our regularly serviced area or you are simply unsure if you reside with in our service area please give us a call at (512) 215–9619 and we will be happy to answer any questions you may have.
Do I have to have a pet to use Luv My Sitter's services?
No. Luv My Sitter offers housesitting services in addition to our pet care service. While you are away we can stay in the home or conduct daily or occasional home checks. Home checks include pulling in/out the trash, picking up mail, flyers and newspapers, bringing in packages, adjusting lights, watering plants, adjusting watering schedules for rain or during changing water restrictions and assisting the home owner with any other service they, or the home, may require while they’re away.
Are there benefits to hiring a sitter?
Yes, there are many benefits for both you and your pet.
For you:

  • you gain the freedom to travel on your own schedule
  • eliminate the hassle of transporting your pet
  • no need to fight traffic to take your pet to the kennel
  • no need to rush to make it before closing time
  • knowing your home is more secure with someone there or checking in daily
  • pets at home can be a crime deterrent
  • not having to impose on friends, family or neighbors
  • having the confidence that the pet sitter can deal with unexpected situations
  • daily updates eliminate the need to worry or wonder how your pet is doing​
  • fewer “accidents”
  • no need to skip lunch or leave work early to let your pet out or give medication.
  • no need to miss vacation, business trips, dinner or other activities because your pet is not feeling well or needs medication
  • you gain the ability to call home at your convenience
  • if your away and forget something at home your sitter can assist you
  • having your pet will be waiting for you when you arrive home
  • peace of mind that your pet is in caring, capable and loving hands

For your pet:

  • not having to “hold it” all day long
  • the ability to stay home where they feel safe and secure
  • no disruption in their daily routine​
  • adherence to their regular diet and medication schedule
  • having someone responsible in case of emergency
  • freedom to play in their own yard, with their own toys
  • being surrounded by familiar sights, sounds and smells
  • comfort of sleeping in their own bed (or with their sitter)
  • eliminates exposure to illness and intestinal parasites
  • eliminates the need for additional vaccinations
  • your pet receives one-on-one observation and attention
  • no stress diarrhea!
  • all the TLC they can handle
Isn't a home or pet sitter more expensive than my regular boarding facility?
Surprisingly, the answer is, NO. In fact, owners with multiple pets will actually find Luv My Sitter to be a more affordable option than boarding. Even owners with only one pet (or none) grasp the value of enlisting a professional home and pet care provider once they evaluate all the extras they receive. Luv My Sitter professionals do much more than simply feed and water your pet. Vacant homes are a playground for would-be home invaders. Our home and pet sitters maintain a homes “lived in” appearance by picking up the mail, newspapers, and flyers, rolling trash to and from the curb, bringing in packages, rotating lights and blinds, as well as watering plants and other light houseful necessities. Having dogs in the home is also a documented crime deterrent. Furthermore, your sitter can adjust sprinklers during rain or increased water restrictions (potentially saving you hundreds in fines). They can report and attend to problems such as broken pipes/heaters or a/c units. As well as assist with any unexpected needs that may arise or items accidentally left behind. Additionally, there is value in the convenience and freedom of traveling on your own schedule. No need to sit in traffic or pay higher prices for earlier flights. Since your pet never leaves the home, there is no need to pay for additional nights of boarding when you are required to depart and/or arrive after a facilities regularly scheduled hours. Not to mention the inconvenience and expense of additional vaccinations and the hassle of stress induced diarrhea, so common after boarding. Luv my Sitter understands the profound responsibility they take on when caring for your home and pet. At LMS your pet becomes part of our family. We strive to keep you connected through the use of daily updates and occasional photos. Leaving your home in the hands of a qualified pet sitter will alleviate worry and give you confidence that your home and pet will be well cared for while you are away. Affording you the peace of mind you deserve.
Why use a pet sitter over my friend or neighbor?
At Luv My Sitter your pet is our #1 priority and we take our job very seriously. We understand the intense responsibility we take on when caring for your home and pet. Our sitters are mature, reliable, dependable, experienced and honest. At LMS we strive to give you a worry free experience every time. Using a friend, neighbor, family member, or kid down the street may seem like an economical option but you need to ask yourself, the following questions:​

  • Are they reliable?
  • Will they show up every day as needed?
  • Do they have jobs/responsibilities or time demands that could interfere with them caring for your home and pet?
  • Are you asking too much of them?
  • Will your pet’s needs be their priority, an obligation?
  • Have you imposed on them enough?
  • Will they know how to recognize if your pet is in distress?
  • Beyond which veterinarian to take them to, will they know how to respond should an emergency arise?​
  • Is it worth my pet’s safety and well being if I’m wrong?
Why should I use a professional pet sitter?
There is a long list of reasons to choose a professional pet sitter. Most importantly your pet(s) remain safe and secure in the comfort of their own home. Additionally:​

  • Pet sitters take their job seriously. Our job is to take care of your pets
  • Pet’s experience less stress. There is no parade of strangers and no noises from barking or distressed animals
  • There is no trip to or from the kennel which saves you travel time
  • Your pet’s maintain their regular routine and day to day activities.​
  • It eliminates the expense and discomfort of additional vaccinations
  • Freedom – your pet is able to move about without confinement
  • Eliminates exposure to other animals who may be sick/contagious
  • No need to impose on friends, family or neighbors
  • Crime deterrent – a vacant home is a perfect target. Both the possibility of interruption, as well as the presence of a dog, are both documented crime deterrents
  • Your home retains a “lived in” appearance. Your sitter will pick up the mail, water plants, roll trash to/from the curb, rotate lights, and other home necessities
  • Your pet receives one-on-one attention and all the TLC they can handle.
Is there a charge for initial consultations?
No. The initial consultation is a very important part of our process. During this consultation you will have a chance to meet your sitter and ask any questions you may have regarding your sitter or our services. At the same time, your pet(s) will have the chance to interact with the sitter in a naturally relaxed environment. This interaction is very important when deciding which service is the best fit for your pet. Therefore, LMS never a charges a fee for initial consultations.[/toggle] Because LMS tailors their services to fit the individual needs of each client, initial consultation generally last between 30-60 minutes. During this time you will have the opportunity to ask any questions you may have about your sitter or our services. Your sitter will have the opportunity to get to know you pets and interact with them while you are present. There will be some paperwork to fill out but you can get ahead start on it by visiting the RESERVATIONS page of our website, select new client and following the link to new client forms. If you and your pet(s) are satisfied with your sitter, please take the time to show them where all the essentials such as food, medications, leashes or any other necessity is for your pet is kept. A key, garage door opener or wireless code should be provided to your sitter prior to departure.
Is there a charge for initial consultations?
o. The initial consultation is a very important part of our process. During this consultation you will have a chance to meet your sitter and ask any questions you may have regarding your sitter or our services. At the same time, your pet(s) will have the chance to interact with the sitter in a naturally relaxed environment. This interaction is very important when deciding which service is the best fit for your pet. Therefore, LMS never a charges a fee for initial consultations.
What should I expect during the initial consultation?
Because LMS tailors their services to fit the individual needs of each client, initial consultation generally last between 30-60 minutes. During this time you will have the opportunity to ask any questions you may have about your sitter or our services. Your sitter will have the opportunity to get to know you pets and interact with them while you are present. There will be some paperwork to fill out but you can get ahead start on it by visiting the RESERVATIONS page of our website, select new client and following the link to new client forms. If you and your pet(s) are satisfied with your sitter, please take the time to show them where all the essentials such as food, medications, leashes or any other necessity is for your pet is kept. A key, garage door opener or wireless code should be provided to your sitter prior to departure.
What if something happens to my sitter while I'm away?
Should anything happen to your pet sitter while you are away, you will be immediately notified and Tracy or a replacement sitter will take over until your regular sitter is able to resume their duties.
How do I know my pet sitter has arrived at my home?
When your LMS sitter arrives they will contact you either by text, phone or email. The method of contact will have been chosen by you prior to departure. Your LMS sitter will continue to contact you daily with updates throughout your absence unless otherwise instructed. When they have completed their final visit, your sitter will let you know they are leaving. Since you have the freedom to travel at your own pace, we ask that you contact your sitter when you leave and again upon your arrival home. This insures that your pet is not left alone for lengthy periods of time. If we do not hear from you upon your return, LMS will attempt to contact you. Because your home and pet are our number one concern, if we are unable to reach you, your LMS sitter will continue visits until it is confirmed you have arrived safely. Additional charges will apply. For daily visit clients, your pet sitter will call or text you to let you know they are on their way to your home.
How do I get started?
Getting started is easy! You can call us at (512) 215-9619 to schedule a consultation or you can request a reservation on the reservations page and we will contact you to set your appointment.
Are you bonded and insured?
Yes, Luv My Sitter is fully insured and bonded through Pet Sitter Associates.

Service Areas

Love My Sitter provides services to North Austin residents inside and bordering Highways 183, 360, 2222, and FM 620, as well as some additional communities including Steiner Ranch and portions of Cedar Park. Don’t see your area? Contact us.

- Our Clients Love Us! -

LOVE LOVE LOVE her! Can’t recommend her highly enough.

- Sarah B.

Having Tracy as my pet sitter is the best decision we ever made!

- John & Renee W.

When my dog Haley was diagnosed with diabetes I was so afraid to take her home where I would have to give her insulin injections. My vet recommended I call Tracy. She could have easily taken advantage of my situation but instead she came to my home and taught me how to give the injections easily. After several visits both Haley and I are vey relaxed when it’s time for her injections.

- Leslie P.

If you have a chance to have Tracy watch your home and pets, DON’T HESITATE! My pets and I love her. They get so excited when she comes over and I am able to concentrate during work knowing they are being very well cared for.

- Claudia M.

My vet recommended Tracy to me when my dog Lily became very ill and needed more care than I thought I could handle. Tracy was very patient with me and taught me to care for Lily at home without being so afraid.

- Mary J.

I really don’t want to give away my secret but Tracy is the best pet sitter I have ever had. She is professional, reliable, knowledgeable and you can really tell she loves animals.

- Jeff B.

Great job with the kitties – not to mention [the house] is nice and clean! Happy to have found a great pet sitter here :)

- Julia Z.

Most professional and thorough pet sitting company I have ever hired.

- Mr. & Mrs. Martin J.

LUV, LUV, LUV the pictures. Great job! So thankful to have found a pet sitter that makes my whole family so happy.

- Rebecca T.

LUV, LUV, LUV the pictures. Great job! So thankful to have found a pet sitter that makes my whole family so happy.

- Rebecca T.

Perfect name for your business. Bo, Charlie and I LUV my sitter!

- Alexandra G.

Tracy and her team have bailed me out of a jam more times than I can list. They have been there for me through everything from working lunches and late nights, to vacations and family emergencies. Their understanding and flexibility has proven I can count on them no matter the circumstance.

- Charlotte K.

Luv My Sitter is our #1 secret to a stress free vacation!

- Joe & Kathrine H.

What a blessing. I highly recommend Tracy and the pet specialists at Luv My Sitter.

- Theresa N.

Before my veterinarian recommended us to Tracy my husband and I hadn’t seen a movie in a theater or been to dinner out in over 4 years. Vacations were absolutely out of the question due to our Mazey’s medical issues. Luv My Sitter has not only been a breath of fresh air but has given us our life back. It took a few test trips, but we are so comfortable and pleased with the care Mazey receives we truly feel like we have a new lease on life. Thanks to Tracy we are planning a vow renewal and second honeymoon. Maui here we come!

- Claire & Carl T.

Who knew in home care could make such a difference. I have always boarded my dogs but the kennel had a waiting list the weekend my Dad passed away. My vet told me to call Tracy at Luv My Sitter. Although apprehensive of the though of people being in my home while I was away I felt I had no choice. Admittedly, I was a bit relieved they could care for the dogs. The updates, coupled with the photos and videos, were so comforting. I could see that my dogs were very content and happy. They did a great job not only caring for my pets but also preventing me from having to worry about home. I am a convert. I will continue to use Luv My Sitter whenever I need to be away.

- Maggie B.

Worth every penny and more.

- Bill S.

I think my pets love Tracy more than me. They’re always so excited to see her and you can tell she really cares about them. I have had several pet sitters in the past and Tracy is by far the best. So glad my vet recommended her.

- Cheryl H.

Tracy saved my skin! A few years back my wife and I were having Tracy stay at our house with our dogs while we attended our sons wedding in Virginia. It was during the wedding rehearsal that my troubles began. I had forgotten the rings, not in the room but at home, in my safe. I swallowed deeply tried to cover my panic. At my first opportunity I excused myself and immediately called Tracy. Fortunately, she was able to retrieve the rings from the safe, race to the Fed Ex station (despite my directions) before they closed and get them over-nighted to me. I can not tell you how relieved I was when the package arrived 2 hours before the ceremony. We will never board our dogs again.

- Russ G.

If you have a chance to have Tracy watch your home and pets, DON’T HESITATE! My pets and I love her. They get so excited when she comes over and I am able to concentrate during work knowing they are being very well cared for.

- Claudia M.

My vet recommended Tracy to me when my dog Lily became very ill and needed more care than I thought I could handle. Tracy was very patient with me and taught me to care for Lily at home without being so afraid.

- Mary J.

I don’t have any animals but I do use Tracy as a house sitter and let me tell you what, it has been worth every penny. This summer while we were abroad Tracy was coming by checking on my home, picking up the paper, bringing in the mail watering my plants, that sort of thing. On the fourth day of our 10 day trip Tracy noticed our automatically sprinkler was leaking water. Austin was in the midst of strict water restrictions at the time so she called me and let me know there was a problem. I told her where to find the number to the sprinkler guy and she called him and had it repaired before we returned. I can’t imagine what my water bill would have been when I go t back not to mention the fines I would have received from the city. My advice to anyone going out of town for any length time, call her! You never know what might happen.

- Frank M.

My vet recommended Tracy to me. I have a 9 year old Samoyed, that I call Nonie who has a pretty severe seizure disorder. Before Nonie was diagnosed with her disorder I was a very active person and for awhile nothing changed. Gradually my schedule became more and more restrictive due to Nonie’s changing medication schedule. Finally when she began to needs medication for times a day I found myself planning my life around Nonie. I love her but my boss was beginning to feel my absence in the afternoon and at times when he needed me to work late. Although I hadn’t really thought much about it until then, I missed my active life too. That’s when I called Tracy. She was able to come by in the afternoon and on occasion at night to give Nonie her medication so that I didn’t have to leave work. Also with Tracy’s help I have been able to resume girl’s night out. I drink a few less drinks to pay for it but I try not to look at that as a bad thing.

- Andrea D.

I will never book late again! I had known for weeks I was going out of town but procrastinated letting Tracy know my plans. When I finally got around to calling she informed me she was booked. NO THIS CANT BE! She said she would take a look at the schedule and see if there was anything she could rearrange. That was the longest hour of my life. Its not that I didn’t have other options, its just that when Tracy is caring for my pets I notice I am more relaxed and I don’t feel the need to worry. She keeps me in the loop and I am able to enjoy my time away. I sighed a huge sigh of relief when she was able to book me and all was well.

- Tran N.

I really don’t want to give away my secret but Tracy is the best pet sitter I have ever had. She is professional, reliable, knowledgeable and you can really tell she loves animals.

- Jeff B.


Insured and bonded through Pet Sitter Associates.

Our staff is fully trained in Pet First Aid and CPR.

We are members of Petsit USA.

Members of Professional United Pet Sitters.